Privacy Policy
1. Introduction
LEMIURI recognizes the importance of protecting the privacy of your personal data. We have instituted strict policies and security measures to protect the information you provide us.
The purpose of this privacy policy is for you, as a customer, to learn how LEMIURI handles your personal data and for you to be able to feel secure that the processing is being carried out in accordance with the General Data Protection Regulation and other applicable data protection law. The privacy policy also describes your rights vis-à-vis us and how you can enforce those rights. By purchasing or receiving our products/services, you confirm that you have read and understood the content of this privacy policy.
This privacy policy is aimed towards you as a customer belonging to one or more of the following categories.
Etail customers (customers that shop online)
Website users
2. Who is responsible for the processing of your personal data?
LEMIURI TRADING C. R. NO. 184417 (“LEMIURI” "We" "Us"), is the controller of your personal data.
You may contact LEMIURI at any time, please find our contact details below.
Mail address: P. O. BOX: 16356, Doha, Qatar
Phone: +974 5996 2177
Email: support@lemiuri.com
3. Categories of data processed, purpose and legal basis for processing
3.1 General
Below is a summary of the categories of data that we process, the purposes of processing the data and on what legal basis we are processing your data.
3.2 Etail Customers
When you purchase a product online your name, email, phone number, shipping address and billing address (including street name, zip code, city and country) are used to process your order. The data is also processed so that LEMIURI can process any returns, exchanges, and complaints as well as communicating with you regarding any questions or comments you may have regarding the product(s). The phone number is collected so that we can send a text message to you when the product(s) have arrived at your pick-up place. The legal basis for the processing is that it is necessary in order for LEMIURI to fulfil its contractual obligations towards you.
Your purchase history is also stored so that LEMIURI can process any returns, exchanges, and complaints as well as communicating with you regarding any questions or comments you may have regarding the product(s). The legal basis for the processing is a balancing of interests where LEMIURI’s legitimate interest is to facilitate the administration of returns, exchanges and complaints.
Information regarding returns are also stored for accounting purposes. This storing is based on LEMIURI’s legal obligations.
Your email may also be processed for direct marketing purposes, namely to keep you informed via email of products, special events or promotions. The legal basis for the processing is a balance of interests where our legitimate interest is to market our products to existing customers.
Payments made for purchases on LEMIURI’s website are processed by a third-party payment service and such third party is the controller of the credit card information and other information relating to the payment. LEMIURI does not collect or store any payment information.
3.3 Website Users
When you visit the website www.lemiuri.com, we may process your IP-address to locate from where in the world you are visiting from. The purpose of the processing is to gather data for statistical purposes. The legal basis for the processing is a balance of interests where our legitimate interest is to improve our services through the use of statistics over visitors of the website.
Please note that your IP-address does not directly identify you as an individual. However, by cross-referencing your IP-address with additional available information, your identity may be revealed. LEMIURI will not seek to identify you as a Website User.
3.6 Anonymized data
It can be noted that we may also use anonymized data for statistical purposes.
4. Does LEMIURI share your information with others?
LEMIURI does not sell or rent our customers’ personal data to any other entity.
We may share your data with affiliated companies including other companies within the LEMIURI group, joint ventures, franchisees and licensees. LEMIURI may also share your data with selected suppliers who perform functions on our behalf such as packing and delivery of orders, processing payments, carrying out promotional services or data management, to maintain our website, to send out our newsletter, to provide client communications and to manage our customer database. As necessary, the personal data you provide to us may be processed by these third parties, solely on LEMIURI’s behalf and in accordance with LEMIURI’s instructions as the data processor. We do not authorize any of our suppliers to make any other use of your personal data.
5. How long do we keep your data?
5.1 General
Notwithstanding anything to the contrary herein, LEMIURI reserves the right to keep and process your personal data in accordance with this policy to the extent necessary to perform our contractual obligations to you, and to the extent we are required to process your data by law or in order to defend ourselves in a dispute, to prevent fraud or abuse, or to enforce our Terms and Conditions.
5.2 Etail Customers
Your email may be saved for up to 12 months from the last purchase for direct marketing purposes, subject to your ongoing right to opt-out. Thereafter it shall be deleted.
Purchase history (i.e. name, contact information and purchase data) will be stored during the return and exchange period for the purpose of administrating returns and exchanges.
The information regarding returns shall for accounting purposes be stored as long as legally required by applicable law..
6. Your data subject rights
In this section 7, we have summarized your data subject rights to request access, portability, rectification, erasure of your personal data, to restrict the processing of your personal data, to object to processing, and your right to lodge a complaint with the supervisory authority.
If you want to exercise your rights, please send us an email to support@lemiuri.com. Please note however that if you want to lodge a complaint with the supervisory authority, you need to contact the authority directly.
7.1 Right of access
You have the right to obtain confirmation of whether personal data concerning yourself is being processed and, where that is the case, access to the personal data and information regarding, inter alia, the purpose of processing, the categories of personal data concerned, the categories of recipients to whom your data have been or will be disclosed, and the envisaged period of time for which personal data will be stored (or the criteria for determining this).
7.2 Right of rectification
You have the right to request rectification of inaccurate personal data concerning yourself, and to complete incomplete data.
7.3 Right of erasure
Under certain circumstances you are entitled to request that we erase your personal data or restrict our processing of your data, namely in the following events.
When it is no longer necessary for us to process your data taking into consideration the purposes for which it was collected.
When our processing is based on your consent and you have withdrawn your consent, and there is no other legal basis for the processing of your data.
When our processing of your data is based on a legitimate interest legal basis and you object to such processing, and there is no overriding legitimate ground for our processing.
When you have objected to our processing of your data for direct marketing purposes.
When your personal data has been unlawfully processed.
When the personal data must be erased for compliance with a legal obligation that applies to us.
When the personal data collected concerns a child (under 13 years of age) in relation to the offer of information society services.
7.4 Right to objection - direct marketing and profiling
You have the right to object at any time to our processing of your personal data for direct marketing purposes, which includes profiling to the extent that it is related to such direct marketing. If you object to our processing of your personal data for direct marketing purposes, including profiling, we will cease such processing of your data.
7.5 Data portability
If our processing is based on your consent or if the processing is necessary for our performance of a contract with you, you have the right to request that the data which you have provided to us shall be provided to you in a structured, commonly used and machine-readable format and you also have the right to transmit such data to another controller.
8. Is it mandatory to provide personal data?
Certain personal data is required to provide in order for you to access certain services when for example, you purchase an item online. In such cases provision of mandatory data is necessary for LEMIURI to be able to fulfil our contractual obligation to you in accordance with applicable terms and conditions.
9. Cookies and similar techniques
As already mentioned, we use cookies on our website. Please see our separate policy about the placement of cookies here, which you can find on our website.
10. Modifications
LEMIURI reserves the right to occasionally make changes to our privacy policy or practices. We will post the updated policy on our website, and thus we encourage you to review this page from time to time.
LEMIURI recognizes the importance of protecting the privacy of your personal data. We have instituted strict policies and security measures to protect the information you provide us.
The purpose of this privacy policy is for you, as a customer, to learn how LEMIURI handles your personal data and for you to be able to feel secure that the processing is being carried out in accordance with the General Data Protection Regulation and other applicable data protection law. The privacy policy also describes your rights vis-à-vis us and how you can enforce those rights. By purchasing or receiving our products/services, you confirm that you have read and understood the content of this privacy policy.
This privacy policy is aimed towards you as a customer belonging to one or more of the following categories.
Etail customers (customers that shop online)
Website users
2. Who is responsible for the processing of your personal data?
LEMIURI TRADING C. R. NO. 184417 (“LEMIURI” "We" "Us"), is the controller of your personal data.
You may contact LEMIURI at any time, please find our contact details below.
Mail address: P. O. BOX: 16356, Doha, Qatar
Phone: +974 5996 2177
Email: support@lemiuri.com
3. Categories of data processed, purpose and legal basis for processing
3.1 General
Below is a summary of the categories of data that we process, the purposes of processing the data and on what legal basis we are processing your data.
3.2 Etail Customers
When you purchase a product online your name, email, phone number, shipping address and billing address (including street name, zip code, city and country) are used to process your order. The data is also processed so that LEMIURI can process any returns, exchanges, and complaints as well as communicating with you regarding any questions or comments you may have regarding the product(s). The phone number is collected so that we can send a text message to you when the product(s) have arrived at your pick-up place. The legal basis for the processing is that it is necessary in order for LEMIURI to fulfil its contractual obligations towards you.
Your purchase history is also stored so that LEMIURI can process any returns, exchanges, and complaints as well as communicating with you regarding any questions or comments you may have regarding the product(s). The legal basis for the processing is a balancing of interests where LEMIURI’s legitimate interest is to facilitate the administration of returns, exchanges and complaints.
Information regarding returns are also stored for accounting purposes. This storing is based on LEMIURI’s legal obligations.
Your email may also be processed for direct marketing purposes, namely to keep you informed via email of products, special events or promotions. The legal basis for the processing is a balance of interests where our legitimate interest is to market our products to existing customers.
Payments made for purchases on LEMIURI’s website are processed by a third-party payment service and such third party is the controller of the credit card information and other information relating to the payment. LEMIURI does not collect or store any payment information.
3.3 Website Users
When you visit the website www.lemiuri.com, we may process your IP-address to locate from where in the world you are visiting from. The purpose of the processing is to gather data for statistical purposes. The legal basis for the processing is a balance of interests where our legitimate interest is to improve our services through the use of statistics over visitors of the website.
Please note that your IP-address does not directly identify you as an individual. However, by cross-referencing your IP-address with additional available information, your identity may be revealed. LEMIURI will not seek to identify you as a Website User.
3.6 Anonymized data
It can be noted that we may also use anonymized data for statistical purposes.
4. Does LEMIURI share your information with others?
LEMIURI does not sell or rent our customers’ personal data to any other entity.
We may share your data with affiliated companies including other companies within the LEMIURI group, joint ventures, franchisees and licensees. LEMIURI may also share your data with selected suppliers who perform functions on our behalf such as packing and delivery of orders, processing payments, carrying out promotional services or data management, to maintain our website, to send out our newsletter, to provide client communications and to manage our customer database. As necessary, the personal data you provide to us may be processed by these third parties, solely on LEMIURI’s behalf and in accordance with LEMIURI’s instructions as the data processor. We do not authorize any of our suppliers to make any other use of your personal data.
5. How long do we keep your data?
5.1 General
Notwithstanding anything to the contrary herein, LEMIURI reserves the right to keep and process your personal data in accordance with this policy to the extent necessary to perform our contractual obligations to you, and to the extent we are required to process your data by law or in order to defend ourselves in a dispute, to prevent fraud or abuse, or to enforce our Terms and Conditions.
5.2 Etail Customers
Your email may be saved for up to 12 months from the last purchase for direct marketing purposes, subject to your ongoing right to opt-out. Thereafter it shall be deleted.
Purchase history (i.e. name, contact information and purchase data) will be stored during the return and exchange period for the purpose of administrating returns and exchanges.
The information regarding returns shall for accounting purposes be stored as long as legally required by applicable law..
6. Your data subject rights
In this section 7, we have summarized your data subject rights to request access, portability, rectification, erasure of your personal data, to restrict the processing of your personal data, to object to processing, and your right to lodge a complaint with the supervisory authority.
If you want to exercise your rights, please send us an email to support@lemiuri.com. Please note however that if you want to lodge a complaint with the supervisory authority, you need to contact the authority directly.
7.1 Right of access
You have the right to obtain confirmation of whether personal data concerning yourself is being processed and, where that is the case, access to the personal data and information regarding, inter alia, the purpose of processing, the categories of personal data concerned, the categories of recipients to whom your data have been or will be disclosed, and the envisaged period of time for which personal data will be stored (or the criteria for determining this).
7.2 Right of rectification
You have the right to request rectification of inaccurate personal data concerning yourself, and to complete incomplete data.
7.3 Right of erasure
Under certain circumstances you are entitled to request that we erase your personal data or restrict our processing of your data, namely in the following events.
When it is no longer necessary for us to process your data taking into consideration the purposes for which it was collected.
When our processing is based on your consent and you have withdrawn your consent, and there is no other legal basis for the processing of your data.
When our processing of your data is based on a legitimate interest legal basis and you object to such processing, and there is no overriding legitimate ground for our processing.
When you have objected to our processing of your data for direct marketing purposes.
When your personal data has been unlawfully processed.
When the personal data must be erased for compliance with a legal obligation that applies to us.
When the personal data collected concerns a child (under 13 years of age) in relation to the offer of information society services.
7.4 Right to objection - direct marketing and profiling
You have the right to object at any time to our processing of your personal data for direct marketing purposes, which includes profiling to the extent that it is related to such direct marketing. If you object to our processing of your personal data for direct marketing purposes, including profiling, we will cease such processing of your data.
7.5 Data portability
If our processing is based on your consent or if the processing is necessary for our performance of a contract with you, you have the right to request that the data which you have provided to us shall be provided to you in a structured, commonly used and machine-readable format and you also have the right to transmit such data to another controller.
8. Is it mandatory to provide personal data?
Certain personal data is required to provide in order for you to access certain services when for example, you purchase an item online. In such cases provision of mandatory data is necessary for LEMIURI to be able to fulfil our contractual obligation to you in accordance with applicable terms and conditions.
9. Cookies and similar techniques
As already mentioned, we use cookies on our website. Please see our separate policy about the placement of cookies here, which you can find on our website.
10. Modifications
LEMIURI reserves the right to occasionally make changes to our privacy policy or practices. We will post the updated policy on our website, and thus we encourage you to review this page from time to time.